FAQ

Check below for answers to frequently asked questions about Shanowen Square student accommodation Santry. If you have a question that is not answered here, please do not hesitate to contact our Office at + 353 (01) 862 3842 or email info@shanowensquare.com

 

 How do I apply?

Please send an email to info@shanowensquare.com to avail of a booking form to complete your booking. Once we have a complete booking form and confirmation of a paid deposit and admin fee we will be in contact to confirm your booking.  If you are successful in securing a room, we will then issue you with a license to reside in the coming weeks. Which you must sign and return within 14 days of receiving along with 2 passport sized photos to secure your booking. The rent should be paid via bank transfer to the bank account details found on your license to reside. Your booking will only be secured once we have the application form and the booking deposit of €600.

If your Application is successful and you secure accommodation in Shanowen Square your booking deposit will become a security deposit which will be refundable at the end of the academic year subject to your apartment/room being in the condition that you found it in. Management reserve the right to refuse admission.

 

 Covid 19 Policy

We, at Shanowen Square are committed to ensuring that we uphold the highest standards when it comes to minimising the risks associated with the COVID 19 virus for our residents. 

We are adhering strictly to the Government, the Health Service Executive (HSE) and the World Health Organisation (WHO) guidelines. We will continue to keep abreast of government recommendations and react accordingly.

 

 Cancellation Policy

 

You can cancel your booking in writing or by sending an email to the residence inbox to info@shanowensquare.com. Please note that your deposit is non-refundable. 

 

 How do I know if I have a room?

Once we have received your completed application form and your booking deposit we will contact you via email. We will then advise you whether you have been successful. If you have been unsuccessful your booking deposit will be refunded to you. If you have been successful we will email you with further details.

 

 Do I have to share a bathroom & bedroom with other people?

All bedrooms have an ensuite bathroom. Most rooms are single, but we also have some twin rooms.

 

 Do I have to share a kitchen with other people?

Yes, if you have any additional requests you must fill these out on your Application form and we will endeavor to meet these needs. However, this is not always possible.

 

 Can I live with my friends?

Yes, if you have any additional requests you must fill these out on your Application form and we will endeavor to meet these needs. However, this is not always possible.

 

 Is there much storage in the bedrooms?

Yes, there is a large wardrobe and two large drawers under the bed with some storage above and below your study desk.

 

What about internet connection?

We are increasing our broadband speeds to deliver a super fast wifi service. This is at no additional cost.

 If I apply & cancel my booking later will I get my money back?

If the Occupier wishes to cancel a booking, they must do so by sending an email to info@shanowensquare.com. Please check the cancellation policy above.

 

 How do I wash my clothes in Shanowen?

There is an onsite laundry room with washers and dryers. A wash is €3 and the dryer costs €3 also.

 

 What can I expect to find in the apartments?

Please email (info@shanowensquare.com) and we will be happy to send you on an Inventory Sheet

 

 Are the rooms insured?

Contents and personal belongings are not insured in the complex. We recommend that residents look into this themselves or insure belongings under their home insurance.

 

 Will I be living in an apartment with mixed gender?

Yes, you may. If you have any specific requirements in relation to this you must make it very clear when you are applying and on your application form.

 

 Are TV sets supplied?

TVs are not supplied but you will have access to 15 channels on site. Please note that it is the responsibility of the TV set owner to provide a TV license for each TV set.

 

 Are Utilities Included in the Price?

All utilities are included in your rent. However, each student is given a weekly electricity allowance  per person. In our experience, this is generally more than enough to cover electricity consumption for a typical resident. We monitor the usage for the first month or so and we advise students if their usage is exceeding the allowance. This gives the student an opportunity to bring usage in line with the allowance. If the usage remains high and in excess of the weekly allowance, students will then be charged the difference.

 

Reservations online

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